Tuesday, September 28, 2010

My Love/Hate Relationship with Ikea

Ikea rocks for so many reasons. It has a huge range of pretty much everything you could need for your home. It is reasonably good quality. Ikea furniture is functional and it looks good. It is affordable.

What I do not like about Ikea is it's service, or lack of service to be more precise.

And yes, I know Ikea operates the way it does to keep their prices down and I do appreciate this fact but when you have to drive over an hour to get there it is very frustrating that they will not hold stock and cannot guarantee what will be available.

We drove to Ikea with the kids on Sunday to get our taps because they are just so much cheaper than anywhere else. I had my heart set on taps that pull out to make it easier to rinse dishes and to rinse around the sink. I had chosen the taps out of the Ikea catalogue and we had previously been to Ikea to check them out to make sure they were not so inexpensive for a reason.

Luckily enough my sister lives just near Ikea and offered to look after the kids while we went to get the taps because anyone who has been to Ikea on the weekend knows that it is an absolute nightmare there because it is ridiculously busy.

Anyway we drop off the kids, drive to Ikea, find a parking spot easily and go straight to the kitchen department.

We check out the taps but the one we want for the kitchen is not on display. My heart sinks, I just know it will have been discontinued. But the tap we want for the butler's pantry and the laundry is there, so we are pretty happy.

So we go to write down the warehouse location to pick up the tap but it says to find a staff member to inquire about this item. So we find a staff member. They say do we have a ticket? Ummm, do we need one? So we go get a ticket. We then somehow get distracted arguing about flippin' taps and somehow don't hear our number get called. They take pity on us and serve us even though technically it is no longer our turn.

We inquire about the tap that is no longer on display. Sure enough it has been discontinued and it is no longer available. Not to worry, we think, we can still get two out of three. So we inquire about the other tap. No, it has not been discontinued it is definitely still available. Oh, wait a minute, it is out of stock. We will have it again in around two weeks. But we can't get them put away or sent to us, we will have to come back in two weeks.

We wander away, pissed off that we have driven all the stinkin' way to Melbourne for nothing. And that our kitchen tap is now going to cost way more, and we still have to come back to Ikea in two weeks time, right when we will be far too busy to contemplate a trip to Melbourne.

So we go back to the kitchen department, choose two different taps that are not really what we want but are nice enough, take another ticket and pray that these are available.

These are the taps we ended up with.


This tap is the one that is going in the pantry and in the laundry.





And this is going in the kitchen.




And just for the record I forgive Ikea, they simply have too many great products for me to remain cranky with them.

On the home front we received news from my Mum and Dad and my brother and sister in law today that they all made it to Everest base camp. The weather in the Himalayas has been bad and they had not been able to see Everest though. They were beginning to think they would leave Nepal without catching a glimpse of the elusive mountain. My sister reckons you've got more hope of seeing a unicorn than Everest! But the weather cleared and they got to see Everest, I can only imagine how awe inspiring that would be.

Can't wait for them to get home this weekend and hear all about it. Might be a little green with envy but the gorgeous gifts they always bring from Nepal should soften the blow considerably.

Oh, and our house now has frames! Will post photos tomorrow.

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